30 days
Common on marketplace listings. Too short to judge a supplement whose reported window is four to eight weeks.
Yes, 180 days. Here is what that covers, how to use it, and the two parts of it that cost you something.
Cognizil packs sold here carry a 180-day money-back guarantee measured from the order date. To claim it you email the seller inside the window with your full name, the email you ordered with and the order ID, then return the bottles to the New York returns address. You pay the return shipping. The seller states 3 to 5 business days to issue the credit after the return is received, then 5 to 10 days for a card to show it.
Four steps. None of them needs a phone call.
It holds the order ID. Everything below needs it. If it is gone, search your inbox for the order date and the seller name before writing in.
Write to [email protected] with your full name, the email address you ordered with, and the order ID. Say clearly that you are claiming the money-back guarantee.
Send them to 880 Third Avenue, Floor 13, New York, NY 10022. You pay the return shipping and you are advised to use a tracked service so the parcel can be traced if it goes missing.
3 to 5 business days for the seller to issue the refund once the return is received, then a further 5 to 10 days for it to appear on a card. Roughly two weeks end to end.
| Term | What applies |
|---|---|
| Length | 180 days |
| Counted from | The order date, not the delivery date and not the day you opened the first bottle |
| Applies to | The packs sold on this site |
| How to start a claim | Email [email protected] with name, order email and order ID |
| Returns address | 880 Third Avenue, Floor 13, New York, NY 10022 |
| Who pays return postage | You do, and tracking is advised |
| Refund issued | 3 to 5 business days after the return is received |
| Refund visible on a card | A further 5 to 10 days |
| Is return postage refunded? | No |
A 180-day guarantee is genuinely good, and it is the strongest thing this purchase has going for it. It is not free, and a page that implies otherwise is doing you no favours.
The first cost is postage. You pay to send the bottles back, and a tracked service on a parcel of six glass bottles is not pennies. Return postage is not refunded.
The second cost is timing. The window runs from the order date. A six-bottle pack is a 180-day supply, so if you take it as directed the last bottle empties at almost exactly the moment the guarantee expires. If you want to keep the option open, make your decision by month five.
There is a third thing worth confirming rather than assuming. The seller's terms ask for your name, order email and order ID, and do not describe a sealed-bottle requirement. Before you ship anything, ask in writing whether opened bottles are accepted and keep the reply.
Windows in this category vary widely. Longer is better, but only if the terms are usable.
Common on marketplace listings. Too short to judge a supplement whose reported window is four to eight weeks.
The most common length in this category. Just long enough for a first trial of two bottles.
Three times the category norm, and long enough to cover a full six-bottle supply. The reason to buy from a named seller rather than a marketplace.
No. 180 days from the order date. A slow delivery eats into the window, which is a reason to chase a late parcel rather than wait.
The terms ask for your name, order email and order ID rather than for sealed stock. Confirm what to send in writing before you post anything.
Ask. A partial return is not described in the terms we were given, so the answer has to come from the seller rather than from this page.
No policy on repeat claims was published to us. A guarantee this long relies on not being abused, and a second claim would reasonably be questioned.
Email us with the return tracking number and the date you were told the credit was issued. Do not open a card dispute first, because it freezes the claim.
It is stated on the seller's pages and restated here. Keep your order email, because the order date it carries is what the window is measured from.
Three things matter and only one of them is the number of days.
The window has to be longer than the time the product needs to work. A thirty-day guarantee on something that takes four to eight weeks is not a guarantee, it is a formality. Sixty days is the category norm and 180 days is unusual.
The claim has to be usable. A street address you can post to, an email that a person answers, and a process written down before you buy. A guarantee with no returns address is not one.
And the costs have to be stated up front. Return postage is on the buyer here, and we would rather print that on the page than let you discover it at the post office.
Set it for month five, not month six. It takes ten seconds and it converts a 180-day guarantee from something that expires quietly into something you actually get to use if the product has not done anything for you. This is the single most practical sentence on this page.
A long return window tells you the seller is confident enough to carry the cost of returns. It does not tell you the product works, and it is not a substitute for a published dose. We say this on the page that sells the guarantee hardest because it is the most common way a good return policy is used to paper over a label you cannot check, including on this site.
A guarantee is a process rather than a switch. Nobody is monitoring whether you are happy, so a claim only exists once you have written in, and the window closes whether or not anyone has asked you.
Two bottles covers the four to eight week window buyers describe. Six bottles is $1.63 a day and the 180-day guarantee covers the whole supply.
Add To CartSee pricingRegular price: not published. We only print prices we can see. · Shipping cost shown at checkout · No subscriptionYes. 180 days from the order date on the packs sold here. You email the seller with your name, order email and order ID, then return the bottles to the New York returns address.
The seller states 3 to 5 business days to issue the credit once the return is received, then a further 5 to 10 days for it to appear on a card.
You do, and a tracked service is advised so the parcel can be traced. Return postage is not refunded, so a guarantee claim is never completely free.
The guarantee is written against the order, not against unopened stock, and the seller asks for your name, email and order ID rather than for sealed bottles. Confirm the condition requirement in writing before you ship anything back.
Nothing in the seller's material mentions a subscription, an auto-ship or a trial that converts into a charge. You buy a pack once.
$79 a bottle for two bottles, $69 a bottle for three, and $49 a bottle for six. That is $158, $207 and $294 in total. No single bottle is offered.
Two bottles covers the four to eight week window buyers describe. Six bottles is $1.63 a day and the 180-day guarantee covers the whole supply.
Add To CartSee pricingRegular price: not published. We only print prices we can see. · Shipping cost shown at checkout · No subscription